Client Service Associate

NFP•Russellville, KY

15h•$32,000 - $45,000•Onsite

About The Position

Being Client Service Associate at NFP’s Russellville, KY location has several aspects ranging from office duties, client care duties & serving as back up to other departments as necessary. The variety of day-to-day activities include the duties listed below.

Responsibilities

Assists clients as first point of contact in office
Answers phone & directs calls
Manages mail, sorting & distributing to team members
Sign for UPS/FedEx deliveries
Maintain reception area; keeping refrigerator and snacks for clients stocked
Manages basic office maintenance; takes out recycle as necessary, waters plants, run & empty dishwasher
Maintain supplies, ranging from office supplies, mailing supplies, coffee & copier supplies.
Coordinates with Russellville office for supply needs such as business card & envelope orders.
Updates office calendar as needed
Prepares & makes commission bank deposits
Assists in special event coordination for NFP team activities such as annual retreats, reward trips & lunches
Organizes special client care activities ranging from special events, education & holiday gifts. Includes coordinating aspects of events from location, invitations, to special mailings.
Collaborates and assists in other areas of NFP business as needed.
Serves as back up for a variety of Insurance Needs for clients, filing for agents & 401K special projects.
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