Client Service Associate - EMT/CNA/MA/Students - IV Clinic

IV NutritionJacksonville Beach, FL
4d$15 - $18Onsite

About The Position

Are you a passionate CNA, MA, EMT, or Nursing Student who’s looking to get some hands on experience in the medical field? Looking for a role where you can make a real impact while caring for your own wellbeing, too? At IV Nutrition, we believe in helping people feel better—and that includes our staff. We offer a calm, spa-like environment focused on holistic health and preventive care. This is your opportunity to build your career while supporting balance, connection, and purpose. About the Role: We're seeking knowledgeable and compassionate medical professionals to join our team as Customer Service Associates. In this role, you’ll be involved in IV infusions and vitamin injections, answering phone calls, booking appointments, taking vital signs, and keeping clients comfortable while receiving their IVs.

Requirements

  • CNA, MA, EMT, Nursing Student, or someone passionate about personal health
  • Strong customer service skills
  • Excellent bedside manner and communication
  • A positive, client-centered approach
  • Passion for holistic health and wellness

Responsibilities

  • Answer phone calls and book appointments for clients
  • Assess vitals prior to treatment
  • Document client interactions and treatment outcomes
  • Maintain compliance with clinical protocols and safety standards
  • Collaborate with a supportive team and clinic leadership
  • Receive training in nutrition-based infusion therapies
  • Support other wellness initiatives and daily clinic operations
  • Disconnect IV's while maintaining an aseptic environment

Benefits

  • Tips from clients (average additional $2–$5/hr)
  • Service credit and discounts
  • PTO (Paid Time Off)
  • Medical Insurance (Blue Cross/Blue Shield)
  • Dental & Vision
  • Health Savings Account (HSA) / Flexible Spending Account (FSA)
  • Employee Assistance Program (EAP)
  • Voluntary Benefits including Long/Short-Term Disability, Accident, and Pet Insurance
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