Client Service Associate

Alphabe Insight IncRiverside, CA
3h$45,000 - $49,000

About The Position

Park 6 Logistic is seeking a Client Service Associate to join our Riverside team. This role is ideal for a detail-oriented and client-focused professional who excels in communication and coordination. The Client Service Associate will serve as a primary point of contact for clients, ensuring a seamless service experience while supporting internal logistics operations.

Requirements

  • Strong written and verbal communication skills
  • Excellent organizational and time-management abilities
  • High attention to detail and accuracy
  • Professional demeanor with a client-first mindset
  • Ability to work independently and collaboratively in a team environment
  • Proficiency in Microsoft Office and basic data management systems
  • Strong problem-solving and critical-thinking skills

Responsibilities

  • Serve as the main liaison between clients and internal departments
  • Manage client inquiries, requests, and service updates in a timely manner
  • Coordinate with operations and logistics teams to ensure accurate order processing and delivery schedules
  • Maintain detailed client records and documentation
  • Monitor service performance and proactively resolve concerns
  • Support account management initiatives and contribute to client retention strategies
  • Prepare reports and summaries related to client accounts and service metrics

Benefits

  • Competitive salary ($45,000 – $49,000 annually)
  • Full-time, stable employment opportunity
  • Professional growth and advancement opportunities
  • Skill development and ongoing training
  • Supportive and team-oriented work environment
  • Exposure to dynamic logistics and client service operations
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