Client Service Associate
Alphabe Insight Inc•Cincinnati, OH
27d
About The Position
We are seeking a motivated and detail-oriented Client Service Associate to support client interactions and ensure a high standard of service delivery. This role plays a key part in maintaining strong relationships with clients by addressing inquiries, coordinating internal support, and ensuring a seamless client experience. The ideal candidate is organized, communicative, and comfortable working in a fast-paced professional environment.
Requirements
- Strong verbal and written communication skills
- Excellent organizational and time-management abilities
- Professional demeanor with a client-focused mindset
- Ability to multitask and prioritize responsibilities
- Proficiency with basic computer systems and internal platforms
- Strong problem-solving and interpersonal skills
Responsibilities
- Serve as a primary point of contact for clients, providing timely and professional support
- Respond to client inquiries via phone, email, and internal systems
- Coordinate with internal teams to resolve client needs efficiently
- Maintain accurate client records and documentation
- Assist with onboarding and ongoing client support processes
- Ensure a consistent, high-quality service experience
Benefits
- Competitive salary
- Growth opportunities within the organization
- Professional development and skill-building
- Supportive and structured work environment
- Stable, full-time position
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
