Client Service Associate - Seattle

Brighton Jones • Seattle, WA

2d • $31 - $39 • Onsite

About The Position

Ready to make a meaningful impact?
At Brighton Jones, we’re a purpose-drive, client-focused team committed to helping individuals live richer lives. As one of the largest RIAs in the nation, we’ve built a culture of continuous growth, collaboration, and community—recognized with 15 consecutive “Best Places to Work” awards including Inc.com’s 2025 list, as well as national honors for community impact.
We lead the industry in aligning wealth, passion, and purpose to help our clients thrive. With over $30 billion in assets under advisement, 300+ teammates nationwide, and a dynamic, team-based approach, we’re growing fast—and we’re looking for driven, curious individuals to join our #OneTeam.

As a critical member of the Client Service team, you will work closely with lead advisors to ensure clients and prospective clients receive the highest quality service and client experience. You will be a member of a dynamic team in a collaborative, service-obsessed environment utilizing your exceptional organizational, problem-solving, and detail-oriented skills.

Please note that this position follows an administrative career path and is not intended as a pathway to become an Advisor.

Take our Values in Action Self-Assessment to see how our values align!

Requirements

• 1 - 4 years of experience in an administrative role, experience in the financial services industry is preferred.
• Undergraduate degree desired; Business, Economics, Finance, or Accounting degree preferred
• Self-motivated and takes pride in providing exceptional support to clients and the team
• Proficiency in Microsoft Office Suite products (Word, Excel, Windows) required; Salesforce experience a plus
• Expected to learn other position-related systems on the job
• This role is an in-office, full-time, and non-exempt position. We are a work from office culture with a lot of flexibility.

Nice To Haves

• Experience in the financial services industry is preferred.
• Business, Economics, Finance, or Accounting degree preferred
• Salesforce experience a plus

Responsibilities

• Provide administrative oversight and support the Lead Advisors on strategic needs.
• Prepare various administrative deliverables which directly support client retention and growth; prepare and process documentation related to client onboarding, implementation, and on-going client maintenance
• Act as a primary point of contact for custodians around all operational and tactical service matters
• Gather, organize, and input client and prospective client data into the CRM (Salesforce); manage data accuracy and integrity and keep records current
• Assist advisory team members coming out of client and prospective client meetings with any post-meeting action items
• Handle money movement requests including capital calls, distributions, journals, trades, and asset transfers
• Provide support and respond to task requests from team members in a timely and accurate manner; follow up to ensure completion
• Assist with calendaring functions and internal meeting preparation
• Assist with ad hoc client projects that promote client service/experience, including projects that support the broader service team
• Coordinate client touchpoints which drive client experiences including anniversaries, thank you notes, flowers and/or gifts
• Oversee quality control to mitigate errors on any client-related paperwork

Benefits

• health care benefits (medical/dental/vision)
• retirement benefits
• paid time off (PTO)
• holiday flex-days
• summer flex-days
• company-paid holidays
• parental leave
• transportation benefits
• unlimited volunteer time off
• professional, and personal wellbeing stipend
• other fringe benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level