Alphabe Insight Inc-posted 2 months ago
$55,000 - $60,000/Yr
Full-time • Entry Level
Cincinnati, OH

We are seeking a Client Service Associate who will act as a key liaison between our clients and internal teams. This role requires strong communication skills, attention to detail, and a passion for delivering outstanding client experiences. The ideal candidate will manage day-to-day client communications, ensure timely delivery of projects, and support the account team in maintaining our reputation for premium service.

  • Serve as the primary point of contact for assigned clients, ensuring their needs and expectations are met with precision and care.
  • Coordinate with internal departments to facilitate project timelines and deliverables.
  • Monitor and report on client project progress, identifying areas for improvement.
  • Maintain accurate records of client communications and documentation.
  • Support senior team members with strategic account planning and execution.
  • Foster strong, long-term relationships built on trust and performance.
  • Bachelor’s degree in Business, Marketing, Communications, or a related field.
  • 1–3 years of experience in client services, customer relations, or account coordination.
  • Excellent verbal and written communication skills.
  • Strong organizational and multitasking abilities.
  • Professional demeanor with a proactive and solution-oriented mindset.
  • Ability to work effectively under pressure and manage multiple priorities.
  • Competitive salary ($55,000 – $60,000 per year)
  • Growth opportunities within a respected and expanding firm
  • Professional development and mentorship programs
  • Collaborative, inclusive work environment
  • Comprehensive benefits package including health coverage and paid time off
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