Client Service Associate/Teller (40 Hours) - Cottonwood (AZ)

Zions Bancorporation • Cottonwood, AZ

6h • Onsite

About The Position

National Bank of Arizona (NBAZ) is a community-focused bank that values relationships, an engaging environment, accessible leadership, and ongoing employee development. Founded over 40 years ago on the principle of building local relationships, NBAZ aims to provide clients, shareholders, and employees with the best tools, resources, and opportunities. The workplace culture emphasizes inclusivity and collaboration. NBAZ is seeking a seasoned Client Service Associate (Teller) for its Cottonwood branch. The ideal candidate is passionate about community, a team player, and dedicated to helping others achieve their financial goals.

Requirements

• High School Diploma or equivalent and some cashiering, customer service, balancing or other related experience.
• Basic knowledge of math, cashiering, balancing, debits, credits, bank products and/or banking.
• Must have solid balancing and customer service skills.
• Ability to cross-sell bank products based on client's needs.

Nice To Haves

• Bilingual proficiency in English and Spanish languages, is preferred.

Responsibilities

• Accurately process debit and credit transactions in compliance with established policies and procedures, while maintaining an acceptable balancing record.
• Identify and address clients' needs by providing a variety of services which may include opening new accounts, issuing counter checks, performing account maintenance, issuing/activation ATM cards, performing money transfers, ordering checks, receiving loan payments, etc.
• Resolve clients’ problems either through direct personal action or referral to alternative branch or bank resources.
• Identify and maximize cross-sell the banks' opportunities through exploring needs.
• Other duties as assigned.

Benefits

• Medical, Dental and Vision Insurance - START DAY ONE!
• Life and Disability Insurance, Paid Parental Leave and Adoption Assistance.
• Health Savings (HSA), Flexible Spending (FSA) and dependent care accounts.
• Paid Training, Paid Time Off (PTO) and 11 Paid Federal Holidays.
• 401(k) plan with company match, Profit Sharing, competitive compensation in line with work experience.
• Mental health benefits include coaching and therapy sessions.
• Tuition Reimbursement for qualifying employees.
• Employee Ambassador preferred banking products.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees