Jackson Hewitt-posted 2 days ago
$15 - $17/Yr
Part-time • Entry Level
Great Falls, MT
5,001-10,000 employees

We are looking for someone who thrives in a welcoming, customer service-oriented environment with excellent communication skills . If you enjoy building strong relationships with clients, then look no further and apply today! Join our team as a Client Service Associate and be the friendly face for all those who visit our offices, ensuring exceptional client experiences and providing essential support. In this role, you will actively engage with clients, confirm appointments, follow up with past and potential clients, distribute marketing materials, and keep clients engaged during wait times. Join our team and make a positive impact on our clients' journey with us! No matter your work background or experience level, we welcome you to apply ! At Jackson Hewitt, we’re proud to offer tax training to beginners and continuing education courses for more seasoned Tax Pros. We offer on-the-job mentorships too, and we’re always championing your professional success and personal goals. Enjoy a flexible schedule and work that works around you for a change. Plus, start earning extra income and learning a recession-proof life skill now. Our Mission Our mission is to grow. Grow as leaders, grow as people, grow in our industry. We strive to provide a stellar customer experience. We drive toward outstanding leadership. We will make every effort to retain our customers and employees. Creating solid relationships with those that surround us is our success. That is how we grow.

  • Actively engage with clients
  • Confirm appointments
  • Follow up with past and potential clients
  • Distribute marketing materials
  • Keep clients engaged during wait times
  • Strong interpersonal and communication skills
  • Experience in a fast-paced retail environment
  • Basic computer proficiency and ability to troubleshoot
  • Willingness to learn and grow in a customer-focused role
  • Prior customer service or sales experience preferred, but not required
  • Flexible schedule
  • Opportunity for advancement
  • Training & development
  • Corporate discount program
  • Opportunities for advancement within the organization or as a tax pro
  • Tax preparation training
  • Continuing tax education
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