Client Service Associate, Home Health

BAYADA Home Health Care • Exton, PA

92d

About The Position

BAYADA Home Health Care is currently seeking a Client Services Associate for our Exton, PA office. Are you looking for an exciting opportunity in a fast-growing industry? Do you want to make a difference in people’s lives while you grow your career and learn the business? We’re BAYADA Home Health Care and we believe that our clients and their families deserve home health care delivered with compassion, excellence, and reliability. We want you to apply your energy and skills to this dynamic and entrepreneurial environment and become an integral part of a caring, professional team that is instrumental in providing the highest quality care to our clients. Through hands-on experience, Client Services Associates at BAYADA learn to lead field staff in providing quality home care in order to become a Client Services Manager.

Requirements

• Four year college degree (prior health care, home care and recruiting experience a plus).
• Some experience with Medicare, OASIS, and CHAP a plus.
• A demonstrated record of strong interpersonal skills and goal achievement.
• Ambition to grow and advance beyond current position.
• Proven communication and PC skills (including solid phone marketing and data entry ability).

Responsibilities

• Focused on documentation, tracking and coordination of your caseload.
• Assist in growing your office’s profitability through long-term relationship building and follow-up with clients, referral sources, payors and community organizations.
• Help maintain effective fiscal management by coordinating the billing and processing of services (entering OASIS documentation).
• Monitor metrics (admissions, % Medicare, referrals rejected by reason, etc.) while partnering with the manager to supervise, support and maintain communicative relationships with field employees.

Benefits

• Paid holidays, vacation and sick leave.
• Vision, dental and medical health plans.
• Employer paid life insurance.
• 401k with company match.
• Direct deposit and employee assistance program.
• Competitive compensation package.
• Weekly pay.
• Work life balance: Monday-Friday 8:30-5pm hours.
• Growth opportunities: advancement opportunities, continued education opportunities, Udemy courses, webinars, and more.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Bachelor's degree
• Number of Employees: 5,001-10,000 employees