Client Service Associate, Entertainment

HUB International • Los Angeles, CA

132d • $65,000 - $70,000

About The Position

Our service professionals play a vital role in supporting our clients with day-to-day account management, claims management, and underwriting services that ensure they have what they need to protect what matters most. Through a robust network of resources, you will be amongst some of the industry’s top talent to help guide and support our customer’s needs and provide them with innovative insurance solutions. We are seeking an Account Manager to join our Entertainment team. This role works collaboratively with the service team to provide day-to-day service for Entertainment clients (small business) by maintaining client relationships, supporting client retention, maintaining strong carrier relationships and understanding client needs. Serves as day-to-day contact and provides resolution for client questions and issues. Assists with the entire account service process Processes auto renewals, certificates, endorsements Binds policies, assists with billing, audits and premium financing, as necessary.

Requirements

• 2+ years of related commercial insurance experience within a brokerage environment.
• An active insurance license in good standing.
• HS diploma or GED.
• Ability to effectively interact with all levels within the organization.
• Computer proficient with MSOS, Outlook, agency management systems (Epic preferred).
• Required soft skills: efficient time management, organization, customer service, high initiative, team-oriented and high attention to detail.

Nice To Haves

• Experience in the Entertainment field is a plus (not required).

Responsibilities

• Maintain client relationships and support client retention.
• Serve as day-to-day contact for clients and provide resolution for client questions and issues.
• Assist with the entire account service process including processing auto renewals, certificates, endorsements.
• Bind policies and assist with billing, audits, and premium financing as necessary.

Benefits

• Competitive salary.
• Bonus potential.
• Health, dental, and vision insurance.
• Life and disability insurance.
• Flexible spending account (FSA).
• Health savings account (HSA).
• 401(k) plan.
• Paid time off.
• Pet insurance.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees