Client Service Analyst

Corebridge Financial • Houston, TX

4d • Hybrid

About The Position

We currently seek a Client Service Analyst – Reinsurance. This role will be involved in various aspects of reinsurance policy administration and will report to the Reinsurance Operations Manager.

Requirements

• Bachelor’s Degree or relevant experience
• 5+ years of experience overall.
• Requires experience with mainframe systems such as TAI along with high proficiency using other tools (MS Office applications, etc).
• Must be willing to learn other business applications as needed to perform assigned duties effectively and efficiently.
• Must possess keen analytical problem-solving skills and attention to details
• Ability to contribute and be flexible in a fast-paced team environment, is required.

Nice To Haves

• Experience in various aspects of the life reinsurance process, including policy administration, addressing legal/compliance/system issues, and review of contracts, is also preferred.

Responsibilities

• Weekly review of TAI Exceptions Reports ensuring records are administered in compliance with treaty agreements and corrections are processed in a timely manner.
• Peer review of offshore team members research findings and online corrections.
• Manual adjustments to correct key values on both new and Inforce records administered on TAI.
• Perform complex research and analysis to verify and resolve TAI policy discrepancies including policies placed as continuations or with facultative reinsurance.
• Review and analysis of monthly TAI over retention report.
• Peer review weekly and monthly TAI cycle activity completed by offshore team.
• Research and respond to reinsurer inquiries.
• Assist with audit support requests.
• Cross train on additional policy administration functions such as daily claims review functions.

Benefits

• Health and Wellness: We offer a range of medical, dental and vision insurance plans, as well as mental health support and wellness initiatives to promote overall well-being.
• Retirement Savings: We offer retirement benefits options, which vary by location. In the U.S., our competitive 401(k) Plan offers a generous dollar-for-dollar Company matching contribution of up to 6% of eligible pay and a Company contribution equal to 3% of eligible pay (subject to annual IRS limits and Plan terms). These Company contributions vest immediately.
• Employee Assistance Program: Confidential counseling services and resources are available to all employees.
• Matching charitable donations: Corebridge matches donations to tax-exempt organizations 1:1, up to $5,000.
• Volunteer Time Off: Employees may use up to 16 volunteer hours annually to support activities that enhance and serve communities where employees live and work.
• Paid Time Off: Eligible employees start off with at least 24 Paid Time Off (PTO) days so they can take time off for themselves and their families when they need it.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 5,001-10,000 employees