Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together. The position Client Service Analyst is responsible for interfacing with M&R and IFP (within UnitedHealth Group) and will be involved in issue resolution as it relates to Pharmacy Benefits Management. Responsibility also includes remediation of inappropriately rejected claims, root cause analysis, project management, and identifying areas of improvement to proactively support our client. The individual will confirm issues, document and request reports and close the loop on inquiries. This position will require extended hours and or weekend coverage during the Medicare Part D peak season (January 1 - January 31st) timeframe. Position may also require extended hours after peak season to support event driven issues on a case-by-case basis. You'll enjoy the flexibility to telecommute from anywhere within the U.S. as you take on some tough challenges.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Job Type
Full-time
Career Level
Entry Level
Industry
Insurance Carriers and Related Activities