Client Service Analyst 3

Western Alliance Bank•Boston, MA

21d•$40 - $49•Remote

About The Position

As a Trust Associate III you'll be responsible for working on client relationships and ensuring excellent client service and delivery to the client base. You'll be assigned a book of clients that are managing Collateral Loan Obligations (CLOs) and Leverage Finance Facilities. You'll also be working on day-to-day operations and reporting delivery to those clients. You'll need minimal supervision for all the day-to-day activities being executed and you'll manage deals independently. Responsible for creating technical report specifications from indenture language. Set up payment calculations in a variety of in-house systems. Receive, map, and reconcile periodic collateral data. Compile monthly, quarterly and annual payment and tax reports. Coordinate with operations teams to ensure correct payments are received and made. Perform quality control review of reports, meeting timeliness and accuracy standards. Perform portfolio compliance tests on a selection of structured fixed income deals (trade testing). Perform quality control review of reports, meeting timeliness and accuracy standards. Frequent interaction with asset managers, investors, auditors, and rating agencies. Responsible for ensuring excellent service delivery to a book of Loan Clients in the Corporate Trust business. Participate in new client proposals. Lead business-related projects. Make tax elections, file for EIN’s, and track residual holder transfers. Read and interpret trust indentures with regard to reporting requirements.

Requirements

5+ years of related experience or similar field
High school diploma required; Bachelor's degree in related field preferred
Intermediate to advanced knowledge of general banking operations, including deposit operations, loan administration, treasury management and/or other commercial banking products and services
Intermediate to advanced knowledge of applicable regulatory and legal compliance obligations, rules and regulations, industry standards and practices
Intermediate to advanced TranStar experience preferred
Intermediate speaking and writing communication skills

Responsibilities

working on client relationships
ensuring excellent client service and delivery to the client base
managing Collateral Loan Obligations (CLOs) and Leverage Finance Facilities
working on day-to-day operations and reporting delivery to those clients
managing deals independently
creating technical report specifications from indenture language
setting up payment calculations in a variety of in-house systems
receiving, mapping, and reconciling periodic collateral data
compiling monthly, quarterly and annual payment and tax reports
coordinating with operations teams to ensure correct payments are received and made
performing quality control review of reports, meeting timeliness and accuracy standards
performing portfolio compliance tests on a selection of structured fixed income deals (trade testing)
frequent interaction with asset managers, investors, auditors, and rating agencies
ensuring excellent service delivery to a book of Loan Clients in the Corporate Trust business
participating in new client proposals
leading business-related projects
making tax elections, file for EIN’s, and track residual holder transfers
reading and interpreting trust indentures with regard to reporting requirements