Client Sales Representative

Echo Global Logistics•Matteson, MI

10d•Onsite

About The Position

Echo Global Logistics is a leading provider of technology-enabled transportation management services. As a third-party logistics provider, we simplify transportation management for our clients and carriers, handling crucial tasks so they can focus on what they do best. From coast to coast, dock to dock, and across all major transportation modes, Echo connects businesses that need to ship their products with carriers who transport goods quickly, securely, and cost-effectively. Echo is seeking an entry-level Logistics Coordinator to join our growing company and help support our largest transactional accounts. The ideal candidate is a motivated, detail-oriented self-starter with the ability and drive to learn. As a Logistics Coordinator, you will focus on managing the daily operations of some of our key clients. You will be responsible for supporting an account team by collaborating with internal and external partners to ensure we go above and beyond customer expectations. This includes back-end invoice resolution, document collection and verifying timely pick-ups and deliveries. You… Have mastered the art of managing time and accomplishing tasks Are always one step ahead, you know how to identify where help is needed and offer it before you’re asked Can solve any problem that’s thrown your way Thrive in fast-paced environment and can shift priorities effortlessly Are looking to enter a company at the ground level and learn as much as possible We... Value collaboration, intellectual honesty, go-getters, positive energy and we never stop seeking ways to get better Put our customers' needs into everything we do Care about your career development as much as you do Work hard, period Offer competitive compensation and benefits packages, challenging projects, company-wide events, co-workers you will actually like working with, and a sense of community you won’t find anywhere

Requirements

High school diploma; 2-year community college or vocational degree
1+ years' experience in customer service or logistics
Task oriented, problem solver, and multi-tasker
Ability to follow standard operation procedures with little to no oversight
Enjoy working in a team environment but follow through on own deliverables on a daily basis
Professional, courteous and cooperative
Reliable and willing to learn

Responsibilities

You will directly support a team of Account Executives and focus on executing tasks that lead to the operational success for each of the accounts managed within the team.
Provide operational support for Account Executives by prioritizing between standard daily duties and ad hoc requests
Manage the scheduling of pickup and delivery appointments for client shipments
Assist to resolve Accounts Receivable and Accounts Payable issues
Work with Account Executives to provide world class customer service to clients
Leverage operational support to batch up processes and continually improve the efficiency of overall book of business
Proactively communicate issues to the team
Manage relationships within Echo and with key carriers
Gain competency and adopt Echo's technology to be as efficient as possible