Client Sales Representative

Raven's Eye SolutionsWorcester, MA
389d$52,000 - $72,800

About The Position

The Client Sales Representative at Raven's Eye Solutions is an entry-level role focused on bridging the gap between consumers and products. The representative will manage customer interactions from start to finish, emphasizing customer education, brand awareness, and closing sales. This position offers opportunities for advancement and rewards for performance in a diverse and welcoming culture.

Requirements

  • Customer service background preferred.
  • Basic computer proficiency.
  • Upbeat and positive attitude.
  • Punctuality and reliability is a must.
  • Exceptional customer service skills; able to interact positively and professionally with members and co-workers.
  • Strong listening skills with the ability to empathize and problem-solve.
  • Demonstrate diplomacy in all interactions while using appropriate behavior and language.
  • Must be 18 years of age or older.

Nice To Haves

  • Bilingual skills.
  • Experience in retail and sales (2 years preferred).
  • Ability to commute or relocate to Worcester, MA.

Responsibilities

  • Greet members, prospective members, and guests, providing exceptional customer service.
  • Handle all floor-related activities including answering phones and assisting callers with various questions.
  • Check out members at the end of sales transactions.
  • Facilitate new member sign-ups and closing sales.
  • Assist in upgrading members' accounts as needed.
  • Respond to member questions and concerns in a timely and professional manner, escalating to management as necessary.
  • Maintain the neatness and cleanliness of the workspace.

Benefits

  • Employee discount
  • Flexible schedule
  • Opportunities for advancement
  • Company facilitated training
  • Rewards and recognition programs
  • Uncapped bonuses
  • Diverse and welcoming culture
  • Company travel opportunities
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