Client SaaS Implementation Lead (Remote)

Businessolver • Des Moines, IA

31d • Remote

About The Position

Since 1998, Businessolver has delivered market-changing benefits technology and services supported by an intrinsic responsiveness to client needs. The company creates client programs that maximize benefits program investment, minimize risk exposure, and engage employees with easy-to-use solutions and communication tools to assist them in making wise and cost-efficient benefits selections. Founded by HR professionals, Businessolver's unwavering service-oriented culture and secure SaaS platform provide measurable success in its mission to provide complete client delight. This role acts as the primary point of contact for a variety of large-scale clients during the discovery phase of a client’s onboarding experience. This role is expected to gather, analyze and document business requirements across all areas of our platform with both clients and vendors.

Requirements

• 5+ years proven experience in benefit administration SaaS implementation
• Bachelor's degree preferred
• Health & Welfare benefits administration or Consulting, Client Onboarding or IT consulting, or benefits administration is a plus
• Strong quantitative/analytical skills
• Strong written and oral communication skills
• Ability to work within tight delivery timeframes
• Fluency with all MS Office tools, including Access, Project, and Visio
• Experience leading multiple strategic, complex projects with successful results (scope, schedule, and budget) simultaneously
• Experience defining and documenting processes, and driving continuous improvement to processes via process measurement/metrics

Responsibilities

• Serves as main of contact both internally and externally for Onboarding strategic planning, client relationship and definition of client requirements for all Businessolver service offerings.
• Leads discovery sessions that result in detailed business requirements for clients.
• Serves as the subject matter expert for clients and Businessolver as it relates to our delivery model and application of those requirements to both new project implementations and ongoing support/delivery.
• Assesses and mitigates risk with scope of project discovery.
• Effectively communicates project expectations and progress to our clients, team members, and executive team in a timely and clear manner during discovery
• Actively participates in business development and increases revenue opportunities.
• Demonstrated initiative and drive within a fast-paced environment is required.
• May perform other duties as assigned.

Benefits

• This role is eligible to participate in the annual bonus incentive plan.
• If this position is full-time or part-time benefit eligible, you will receive a comprehensive benefits package which can be viewed here: https://businessolver.foleon.com/bsc/job-board-businessolver-virtual-benefits-guide/

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 101-250 employees