Client Retention & Resolution Specialist
Upfluence•New York, NY
454d•$60,000 - $65,000•Hybrid
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About The Position
As a Client Retention & Resolution Specialist at Upfluence, you will be instrumental in maintaining and enhancing customer relationships. Your role will focus on identifying at-risk customers, resolving issues related to contract terminations and renewals, and proactively working to retain customers. You will serve as a skilled negotiator and empathetic listener, advocating for both the customer and the company to ensure long-term satisfaction and retention.
