Client Representative - Business Insurance

Marsh McLennan•Maryville, TN

50d•Hybrid

About The Position

Client Representative - Business Insurance Our not-so-secret sauce. Award-winning, inclusive, Top Workplace culture doesn't happen overnight. It's a result of hard work by extraordinary people. The industry's brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can make your mark as a Client Representative at MMA. Marsh McLennan Agency (MMA) provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With offices across North America, we combine the personalized service model of a local consultant with the global resources of the world's leading professional services firm, Marsh McLennan (NYSE: MMC). A day in the life. As our Client Representative on the Business Insurance team, you will provide timely and quality administrative support to unit teams handling of new business, renewal business and customer service needs for a large volume of complex accounts. You will work together with the service teams, including Producers, Unit Managers, and Client Executives, to prepare submissions, prepare proposals, bind coverage, and check/correct policies, while also responding promptly to all client requests. You will consistently strive to make a positive contribution to customer satisfaction and model a superior commitment to client service. This position requires in-person interaction with in-office service teams, producers, and clients while also allowing for hybrid flexibility when needed. The ideal candidate will display a high degree of professionalism and commitment to teamwork, customer service, and collaboration in line with our organizational mission and values to drive our strategic initiatives and achieve business objectives.

Requirements

High School diploma or general education degree

Nice To Haves

Experience in underwriting, rating and billing or prior insurance experience at an agency or related company preferred.

Responsibilities

Provide timely and quality administrative support to unit teams handling of new business, renewal business and customer service needs for a large volume of complex accounts.
Work together with the service teams, including Producers, Unit Managers, and Client Executives, to prepare submissions, prepare proposals, bind coverage, and check/correct policies
Respond promptly to all client requests.
Consistently strive to make a positive contribution to customer satisfaction and model a superior commitment to client service.