Client Relationship Specialist | Birmingham, AL (Hybrid)
About The Position
Are you great with people, detail-oriented, and ready to build a career that actually makes a difference? At S&A Group, we’re growing fast and looking for dependable professionals with strong customer service skills and a passion for helping others. As a Client Relationship Specialist, you'll guide potential clients through our benefit programs and help current clients with their account needs—all with full training and no cold calls. 🏆 Why Join Our Team? Work From Home Flexibility – Enjoy a hybrid setup with occasional in-person meetings in Birmingham. Full Training Provided – We’ll teach you everything you need to succeed. Fast Career Growth – Advancement opportunities based on performance, not seniority. Positive, Team-First Culture – We’re more like a family than a workplace. Performance Bonuses – Your hard work pays off with real financial rewards. About S&A Group At S&A Group, we don’t just hire people—we invest in them. With hands-on support, mentoring, and a proven system, we help our team members grow professionally, personally, and financially. We’re proud to be a company that rewards hard work, encourages collaboration, and makes space for you to build a life you love.
Requirements
- Prior experience in customer service, sales, or account management.
- A laptop or iPad, high-speed internet, and a quiet workspace.
- A strong work ethic and positive attitude—we can train the rest!
- High school diploma or GED required.
Responsibilities
- Speak with prospective clients to help them understand and enroll in our benefit programs.
- Support current clients by answering billing questions and updating their plan info.
- Recommend upgrades based on client needs and available options.
- Ensure each interaction is positive, clear, and productive.
- Stay connected with leadership on service updates and best practices.
Benefits
- Work From Home Flexibility – Enjoy a hybrid setup with occasional in-person meetings in Birmingham.
- Full Training Provided – We’ll teach you everything you need to succeed.
- Fast Career Growth – Advancement opportunities based on performance, not seniority.
- Positive, Team-First Culture – We’re more like a family than a workplace.
- Performance Bonuses – Your hard work pays off with real financial rewards.
- Additional bonuses and incentives available.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
1-10 employees
