Client Relationship Specialist
About The Position
Eurofins Built Environment Testing is seeking a Client Relationship Specialist to join our Naperville site. Essential Duties and Responsibilities: Collect samples from on-site drop box Unpack and packs shipments and document receipt of sample Organize and record samples Data entry into LIMS Maintenance of the department and lab, including stocking supplies and housekeeping Quick hone and email correspondence with clients Review analytical reports quickly and accurately Scan and send out reports in a timely manner Assist with customer services Handle interactions with walk-in clients Conduct all activities in a safe and efficient manner Perform other duties as assigned
Requirements
- Minimum 2-3 years client relationship or customer service experience
- High school diploma or equivalent, further education in biological or chemical science preferred
- Experience in a fast pace work environment
- Lab experience and exposure to environmental industry preferred.
- Strong communication and written skills
- Strong computer knowledge, organizational, and problem-solving skills
- Ability to work independently and as part of a team, self-motivated, adaptable, and a positive and high energy attitude
- Handle moderate stress in a fast-paced environment
- Detail oriented
Nice To Haves
- further education in biological or chemical science preferred
- Lab experience and exposure to environmental industry preferred.
Responsibilities
- Collect samples from on-site drop box
- Unpack and packs shipments and document receipt of sample
- Organize and record samples
- Data entry into LIMS
- Maintenance of the department and lab, including stocking supplies and housekeeping
- Quick hone and email correspondence with clients
- Review analytical reports quickly and accurately
- Scan and send out reports in a timely manner
- Assist with customer services
- Handle interactions with walk-in clients
- Conduct all activities in a safe and efficient manner
- Perform other duties as assigned
Benefits
- comprehensive medical coverage
- life and disability insurance
- 401(k) with company match
- paid holidays
- paid time off
- dental and vision options
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
