Client Relationship & Sales Specialist – Physical Therapy Services
About The Position
Help driven, active people get back to what they love — pain-free. If you're someone who thrives on connecting deeply with people , understands the emotional weight behind physical pain, and can guide sensitive conversations with empathy and professionalism, this may be the perfect fit. At Body Moksha Physical Therapy , we’re expanding and looking for a relationship-based Sales Specialist to support prospective patients, many of whom are navigating complex, vulnerable health concerns like chronic pain, pelvic floor dysfunction , or life-disrupting injuries. Our clients don’t need a sales pitch. They need a real person to listen, understand, and guide them toward healing. You're not just great on the phone — you're someone who gets people. You build trust quickly, love learning, and want to be part of a mission-driven team. You’ll often be the first point of human connection , and the first person who makes a new patient feel heard, safe, and hopeful.
Requirements
- Confident with Google Sheets, CRMs, phone systems like RingCentral
- Are a warm communicator with high emotional intelligence
- Have experience (or a strong ability) to hold sensitive conversations with care and professionalism
- Have 1+ year of sales or phone-based appointment setting (B2C preferred)
- Thrive in both remote and in-person engagement at community workshops/events
- Can clearly and compassionately communicate the value of investing in premium care outside of traditional insurance
- Organized, detail-oriented, and able to juggle multiple platforms
- Emotionally intuitive and clear when speaking with clients
- A believer in the power of physical therapy and want to help people access the care they deserve
- A fast learner who welcomes feedback and coaching
- You have 1+ years of experience in inside sales or phone-based appointment setting
- coachable, compassionate, and committed to growing in this role
Responsibilities
- Follow up with warm leads from channels like Google/Facebook ads, our website, referrals, workshops, and social media
- Connect via phone, text, and email to build trust and book appointments
- Attend local workshops and community events and help connect the right people to our services
- Guide conversations that uncover both physical symptoms and emotional pain points
- Track and manage leads in Google Sheets and GHL CRM — no one falls through the cracks
- Ask thoughtful, open-ended questions that reveal a patient’s real goals and fears
- Confidently guide patients through the decision to choose cash-based care
- Coordinate closely with our clinical team to align care with patient goals
- Contribute to refining systems and improving patient communication strategies
- Book 50+ qualified appointments/month
Benefits
- $60K+ first-year earning potential (base salary + monthly performance bonuses)
- Monthly commissions after hitting baseline goals
- Paid time off, medical benefits, and IRA matching
- Flexible hybrid schedule (based in Chatham, NJ)
- Supportive, low-drama work culture where your contributions matter
- Ongoing mentorship and professional development
- Real opportunities to grow with a team that’s expanding intentionally
- A meaningful role helping people heal and return to the life they love
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
