Client Relationship Representative

Alphabe Insight Inc • Birmingham, AL

7h • $50,000 - $54,000

About The Position

We are seeking a Client Relationship Representative to serve as a key point of contact between our company and our clients. This role is ideal for individuals who excel at building rapport, understanding client needs, and ensuring a high level of satisfaction through proactive communication and problem-solving. You will play a vital role in maintaining long-term partnerships and representing our brand with professionalism and integrity.

Requirements

• Strong verbal and written communication skills
• Professional demeanor with a client-focused mindset
• Excellent organizational and time-management abilities
• Ability to multitask and adapt in a fast-paced environment
• Problem-solving skills with attention to detail
• Comfortable working both independently and as part of a team

Responsibilities

• Serve as the primary liaison for assigned clients, ensuring clear and timely communication
• Build and maintain strong, trust-based relationships with clients
• Understand client needs and coordinate internal solutions accordingly
• Address inquiries, concerns, and requests in a professional and efficient manner
• Track client interactions and maintain accurate records
• Support retention efforts by delivering consistent, high-quality service
• Collaborate with internal teams to ensure client expectations are met or exceeded

Benefits

• Competitive salary ($50,000 – $54,000 annually)
• Opportunities for professional growth and career advancement
• Supportive and collaborative work environment
• Skill development through hands-on experience
• Stable, full-time position with long-term potential

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed