Client Relationship Representative

Alphabe Insight Inc • Louisville, KY

49d • $57,000 - $63,000

About The Position

We are seeking a Client Relationship Representative to join our professional logistics team. The ideal candidate will serve as the primary point of contact for clients, ensuring that their needs are met efficiently and with exceptional service. This role focuses on building long-term relationships, managing client communications, and contributing to the company’s reputation for reliability and trust.

Requirements

• Strong communication and interpersonal skills.
• Exceptional organizational and problem-solving abilities.
• Ability to manage multiple client accounts with attention to detail.
• Proficiency in Microsoft Office Suite and CRM systems.
• Professional demeanor with a focus on service excellence.

Responsibilities

• Serve as a trusted liaison between clients and internal departments.
• Manage client inquiries and provide timely, accurate updates on shipments and services.
• Develop and maintain strong relationships with existing and new clients.
• Identify opportunities to enhance client satisfaction and business retention.
• Collaborate with operations teams to ensure smooth logistics execution.
• Prepare and review client reports and account updates regularly.

Benefits

• Competitive annual salary ($57,000 – $63,000).
• Opportunities for professional growth and career development.
• Supportive and collaborative team environment.
• Comprehensive training and continuous learning opportunities.
• Stable, long-term employment with a growing logistics company.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed