Client Relationship Manager
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About The Position
The Client Relationship Manager will provide a consistently high level of service to a customer through the provision of a dedicated central point of contact for Service Management and problem resolution. This role is essential in ensuring that customer service experiences are improved, leading to engaged customers and employees, and facilitating organic growth. The manager will participate in the customer agreement of service and response standards, ensuring that these standards are maintained or exceeded during program delivery. Additionally, the role involves working cross-functionally to align activities with customer requirements and Marken Network guidelines, policies, and procedures.
