Client Relationship Manager

Alphabe Insight IncCharlotte, NC
8d$53,000 - $59,000

About The Position

We are seeking a dedicated Client Relationship Manager to serve as a key point of contact between the company and our clients. This role focuses on maintaining strong relationships, ensuring client satisfaction, and supporting smooth communication across internal teams. The ideal candidate is detail-oriented, service-driven, and capable of managing multiple client interactions with professionalism and discretion.

Requirements

  • Strong verbal and written communication skills
  • Professional demeanor with a client-focused mindset
  • Ability to manage multiple priorities and maintain organization
  • Problem-solving skills with attention to detail
  • Comfortable working in a structured, team-oriented environment
  • Proficient in basic office and communication tools

Responsibilities

  • Act as the primary liaison for assigned clients, ensuring consistent and professional communication
  • Build and maintain long-term client relationships based on trust and reliability
  • Understand client needs and coordinate internally to ensure expectations are met
  • Monitor ongoing accounts and address inquiries, concerns, or requests in a timely manner
  • Maintain accurate records of client interactions and account updates
  • Support internal teams by providing clear client feedback and relevant information
  • Contribute to continuous improvement of client service processes

Benefits

  • Competitive salary ($53,000 – $59,000 annually)
  • Growth opportunities within a stable and expanding company
  • Supportive and professional work environment
  • Ongoing skill development and training
  • Consistent full-time schedule
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