Client Relationship Manager

Alphabe Insight Inc•Miami, FL

43d•$57,000 - $63,000

About The Position

We are looking for a motivated and detail-oriented Client Relationship Manager to join our team in Miami, FL. This role is essential in nurturing our client relationships, understanding their needs, and ensuring they receive outstanding service at every step. The ideal candidate is someone who communicates with clarity, manages priorities effectively, and contributes to building strong, lasting partnerships.

Requirements

Strong communication and interpersonal skills.
Excellent organizational and time-management abilities.
Ability to understand client needs and propose tailored solutions.
Professional demeanor and a commitment to delivering high-quality service.
Problem-solving mindset with a focus on collaboration and client success.
Ability to work independently and handle multiple priorities effectively.

Responsibilities

Serve as a primary point of contact for clients, ensuring timely and attentive communication.
Develop and maintain long-term client relationships through consistent follow-up and support.
Identify client needs and collaborate with internal teams to provide effective solutions.
Manage client accounts, track progress, and ensure all deliverables align with expectations.
Prepare and present reports, updates, and insights to support decision-making.
Proactively address concerns, resolve issues, and maintain a high level of client satisfaction.
Support continuous improvement by gathering feedback and identifying opportunities for refinement.