Client Relationship Manager

Alphabe Insight IncBoston, MA
10h$50,000 - $54,000

About The Position

We are seeking a dedicated Client Relationship Manager to join our dynamic team in Boston. The ideal candidate will serve as the primary point of contact for our clients, ensuring seamless communication, building trust, and supporting long-term partnerships. This role requires strong interpersonal skills, attention to detail, and a proactive approach to client success.

Requirements

  • Excellent communication and interpersonal skills.
  • Strong organizational and problem-solving abilities.
  • Ability to manage multiple priorities and maintain attention to detail.
  • Professional, proactive, and client-focused mindset.
  • Ability to work collaboratively in a fast-paced environment.

Responsibilities

  • Serve as the main liaison between clients and internal teams.
  • Manage client accounts, ensuring high levels of satisfaction and retention.
  • Identify client needs and collaborate with internal teams to deliver tailored solutions.
  • Monitor project progress and provide regular updates to clients.
  • Resolve issues efficiently while maintaining professionalism and client trust.
  • Support business development initiatives by identifying growth opportunities within existing accounts.

Benefits

  • Opportunities for professional growth and career development.
  • Collaborative and supportive work environment.
  • Exposure to high-profile client projects and industry-leading practices.
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