CLIENT RELATIONSHIP COORDINATOR

MESSERLI KRAMER P.A. • Plymouth, MN

112d

About The Position

The role of the Client Relationship Coordinator is to be the primary contact and owner of the client relationship. This role will work closely with teams throughout the organization to ensure client needs are addressed accurately and in a timely manner. Will also participate in monthly calls, client audits, remote and on-site visits.

Requirements

• High School Diploma/GED
• 2+ years of office and customer service experience
• Ability to coordinate multiple tasks simultaneously with differing levels of urgency
• Keen attention to detail to ensure accuracy of data
• Exceptional time management skills
• Demonstrate a high degree of professionalism and accountability
• Excellent communication skills (verbal and written)
• Excellent analytical thinking and organization skills
• Experience with Microsoft products: Outlook, Excel & Word

Responsibilities

• Providing excellent communication to all clients by anticipating and resolving issues in a manner that exceeds the client’s expectations.
• Working with teams throughout the organization to respond to client audit requests and questionnaires by assigned deadlines.
• Participating in monthly calls, remote audits, and on-site visits.
• Reviewing and responding to client inquiries to solve critical issues in a timely fashion.
• Properly tracking deadlines to meet client requirements.
• Communicating regularly with the client to evaluate satisfaction and proactively identifying upcoming needs.

Benefits

• Medical, Dental, & Vision Insurance
• HSA & FSA Accounts
• 401K, with 4% company contribution (after 1 year of service)
• Paid time off (17 days per year)
• Paid holidays off (7 days per year + a floating holiday)
• Company Paid Life Insurance
• Employee Assistance Program
• Building amenities include: Free parking, onsite restaurant, & onsite free gym

What This Job Offers

• Education Level: High school or GED
• Number of Employees: 251-500 employees