Client Relationship Coordinator

PYA P C • Atlanta, GA

12d

About The Position

The Client Relationship Coordinator serves as a primary point of contact for clients along with PYA’s management team, ensuring an exceptional client experience through proactive communication, attentive service, and seamless project delivery. This role blends high-touch client relationship management with administrative and paralegal support, contributing to both client satisfaction and operational excellence.

Requirements

• 3+ years of administrative, paralegal, paraprofessional, or client support experience with a firm or corporation preferred
• Demonstrated ability to lead cross-functional processes and drive results independently
• Proficiency in Microsoft Office Suite required, with emphasis in Word and Excel; Salesforce experience preferred
• Detail-oriented work ethic with a demonstrated ability to establish priorities and meet deadlines when faced with multiple/competing tasks
• Polished professionalism
• Client and Relationship Management Focus
• Exceptional communication skills with the ability to influence stakeholders at all levels – both internally and externally

Responsibilities

• Serve as a client contact, building and maintaining strong client relationships through regular, proactive communication and responsiveness to client needs
• Act as a liaison between clients and internal teams, ensuring client needs are understood and met throughout the engagement lifecycle
• Conduct research and prepare client-facing documents, correspondence, and reports with a high degree of accuracy and professionalism
• Support the preparation and review of contracts, project and client tracking/set-up, engagement letters, and other legal or compliance-related documents as needed
• Maintain meticulous records and documentation to ensure compliance and facilitate efficient client service
• Champion a client service mindset, consistently seeking opportunities to enhance the client experience
• Lead Salesforce initiatives, integrating systems and reporting to enhance consulting and firm-wide operations Champion compliance in firm policies Drive special projects and ad hoc initiatives with autonomy and accountability

Benefits

• Be part of a dynamic and collaborative team that values innovation and excellence
• Work with industry leaders who are committed to professional growth and client success
• Competitive compensation, comprehensive benefits, and opportunities for career advancement

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 251-500 employees