Client Relationship Consultant I

Banner Bank • Pasco, WA

2d • $19 - $25 • Onsite

About The Position

More than 130 years ago, Banner Bank started with core values that never go out of style: listen, learn and help businesses and individuals reach their goals. Their financial strength and stability are key reasons Forbes names them one of the Best 100 Banks in America the past eight consecutive years and Newsweek names Banner one of the Most Trustworthy Companies the past four years. With more than $15 billion in assets and over 150 locations throughout Washington, Oregon, Idaho, and California, they understand their role in the economy and take that responsibility seriously. In addition to offering a source of capital to personal banking clients and businesses of all sizes, they place a high importance on employee volunteerism and donate millions of dollars each year to community organizations. As a Client Relationship Consultant, you’ll be the welcoming face of their branch and a trusted partner for their clients. Your work helps people confidently navigate their financial lives while supporting strong, lasting relationships with the bank. Every interaction is an opportunity to create a positive experience and make a meaningful impact.

Requirements

• High School Diploma or G.E.D. (Required)
• Entry-level experience in teller, banking, or sales roles with established goals (Required)
• An equivalent combination of education and experience can be considered in lieu of a degree

Nice To Haves

• Enjoy helping clients and excel at building relationships through strong communication and interpersonal skills.
• Confident discussing banking products and services and can recognize opportunities to recommend solutions.
• Skilled at multitasking and can adapt quickly to evolving client and branch needs.
• Basic understanding of retail banking products, policies, and systems.
• Can review financial information, including credit data, to identify client needs and suggest options.
• Comfortable with Microsoft Outlook, Word, and other business tools.
• Demonstrate professionalism in person, over the phone, and via email.

Responsibilities

• Engage clients with exceptional service while supporting a wide range of sales and service activities.
• Process routine financial transactions with accuracy and efficiency, including deposits, withdrawals, check cashing, and loan payments.
• Balance your cash drawer with precise currency and coin handling.
• Consult with clients to understand their needs and introduce products, services, and digital banking tools that support their goals.
• Identify opportunities to expand relationships and make referrals to partners across Commercial Lending, Treasury Management, Mortgage Lending, and Investment Services.
• Proactively communicate with clients to educate, resolve concerns, strengthen loyalty, and gather feedback.
• Hold appointments to identify client needs, provide solutions, and support their financial success.
• Open new accounts, maintain existing accounts, and resolve account issues while ensuring compliance with policies, procedures, and regulations.
• Support branch lending processes by answering questions, completing applications, and preparing accurate documentation.

Benefits

• Targeted starting salary range (based on experience): $19.00 - $ 24.50
• Annual incentive potential
• Comprehensive employee benefits, including: medical, dental, vision, LTD, STD and life
• Paid vacation time, sick time and 11 company paid holidays
• 401k (with up to 4% match)
• Tuition reimbursement

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees