Client Relationship Consultant 2 (Banker) - 72nd and Dodge - Omaha, NE (30hrs)

US Bank • Omaha, NE

396d • $41,600 - $43,493

About The Position

The Client Relationship Consultant 2 (Banker) at U.S. Bank is responsible for building and maintaining strong relationships with customers through various channels, including in-person and virtual interactions. This role focuses on understanding and addressing clients' banking needs, providing tailored financial advice, and promoting digital banking solutions. The consultant will work collaboratively with branch team members to ensure an optimal client experience and will be involved in opening new accounts and processing transactions.

Requirements

• High school diploma or equivalent.
• Typically has a minimum of three to four years of retail banking experience or a combination of experience and training.
• Proven ability to build and foster relationships with clients through proactive outreach and follow-up.
• Ability to effectively engage and communicate with clients.
• Thorough knowledge of applicable bank and branch policies, procedures, and support systems.
• Proven customer service and interpersonal skills.
• Experience with using and demonstrating digital products and self-service technologies.
• Ability to explore and identify a customer's true needs while leveraging a digital-first mindset.

Nice To Haves

• Experience in the financial services industry preferred.

Responsibilities

• Build and foster relationships with clients through proactive outreach and follow-up.
• Engage with clients to assess their banking needs and provide tailored solutions.
• Maintain knowledge of consumer and business banking products and services, including digital offerings.
• Provide a consistent and optimal client experience, including greeting clients and processing transactions.
• Open new consumer and business accounts and complete service requests.
• Educate clients on emerging digital products and services to meet their financial needs.
• Leverage resources and technologies to enhance the client experience.

Benefits

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short-term and long-term disability
• Pregnancy disability and parental leave
• 401(k) and employer-funded retirement plan
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Credit Intermediation and Related Activities
• Education Level: High school or GED