Client Relationship Consultant 1 (Banker) - West Fresno, CA - (34hrs) Bilingual English and Spanish

US Bank • Fresno, CA

407d • $41,600 - $43,992

About The Position

The Client Relationship Consultant 1 (Banker) at U.S. Bank is responsible for building and maintaining strong relationships with customers through various channels, including in-person and virtual interactions. This role focuses on understanding and addressing customers' banking needs, providing guidance on available products and services, and ensuring an optimal client experience. The consultant will engage in proactive outreach, educate clients on digital banking solutions, and collaborate with branch team members to serve clients effectively.

Requirements

• High school diploma or equivalent.
• Minimum of one to two years of retail banking experience or equivalent training.
• Proven ability to build and foster relationships with clients.
• Effective communication skills with clients.
• Basic knowledge of bank policies and procedures.
• Strong customer service and interpersonal skills.
• Experience with digital products and self-service technologies.

Nice To Haves

• Experience in the financial services industry preferred.
• Demonstrated proficiency in making appropriate recommendations based on customer needs.

Responsibilities

• Build and foster relationships with clients through proactive outreach and follow-up.
• Engage with customers via multiple channels to assess their banking needs.
• Provide counsel on available deposit and loan products and services.
• Open new consumer and business accounts and complete service requests.
• Educate clients on emerging digital products and services.
• Maintain a working knowledge of consumer and business banking products.
• Process basic transactions and ensure a consistent client experience.
• Collaborate with branch team members to best serve clients.

Benefits

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short-term and long-term disability
• Pregnancy disability and parental leave
• 401(k) and employer-funded retirement plan
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Credit Intermediation and Related Activities
• Education Level: High school or GED