Client Relations Specialist

Alphabe Insight Inc • Chicago, IL

5d • $18 - $25

About The Position

Job Description:
As a Client Account Representative, you will play a crucial role in nurturing and expanding our client relationships while driving business growth. Your primary responsibility will be to manage client accounts, ensuring their needs are met and exceeded through our services and solutions. This position requires exceptional communication skills and a strong understanding of customers' requirements to provide tailored support and solutions.

Requirements

• Bachelor's degree in business, marketing, or a related field.
• Proven experience in account management or client services roles.
• Excellent communication and interpersonal skills, with a focus on customer service.
• Strong analytical skills and the ability to interpret data to drive decision-making.
• Ability to work independently and manage multiple client accounts simultaneously.
• Proficiency in CRM software and Microsoft Office Suite.

Responsibilities

• Manage and maintain a portfolio of client accounts to foster long-term relationships.
• Act as the primary point of contact for clients, addressing inquiries, concerns, and feedback.
• Conduct regular business reviews with clients to ensure satisfaction and identify growth opportunities.
• Collaborate with internal teams to develop solutions that meet client needs and exceed expectations.
• Analyze account performance metrics and prepare reports for clients and management.

Benefits

• Opportunities for professional growth and career advancement.
• Comprehensive training and ongoing support.
• Health, dental, and vision insurance.
• Paid time off and holidays.
• A collaborative and innovative work environment.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level