Client Relations Representative

Coastal Connections Connecticut-posted 10 months ago

Full-time

Fairfield, CT

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We are seeking an enthusiastic and dynamic individual to join our team as a Retail Marketing and Promotions Client Relations Representative. In this role, you will play a vital role in building and maintaining strong relationships with our clients in the retail industry, ensuring their marketing and promotional needs are met with excellence.

Cultivate and maintain positive, long-lasting relationships with our retail clients.
Act as the primary point of contact for client inquiries and concerns, ensuring timely and effective communication.
Gain an in-depth understanding of each client's unique needs and goals.
Execute retail marketing and promotions in big box retailers for assigned clientele.
Stay up-to-date with the latest trends and strategies in retail marketing and promotions.
Provide expert guidance to clients on developing effective marketing and promotional campaigns tailored to their specific needs.
Collaborate with our internal teams to develop tailored marketing and promotional solutions that meet client objectives.
Present innovative ideas and strategies to clients, demonstrating a deep understanding of their business.
Oversee the execution of retail marketing and promotional campaigns, ensuring success and building relationships with key personnel at retail locations.
Monitor campaign performance and make data-driven recommendations for improvements.
Provide clients with regular reports and insights on the performance of their marketing and promotional activities.
Analyze data to identify areas of improvement and opportunities for growth.

Bachelor's degree in Marketing, Business, or a related field (or equivalent experience).
Proven experience in client relations in the retail marketing and promotions industry.
Strong understanding of retail marketing strategies, promotions, and consumer behavior.
Exceptional communication and interpersonal skills.
Analytical mindset and the ability to derive insights from data.
Excellent project management and organizational skills.

Competitive salary and performance-based bonuses.
Health, dental, and vision insurance.
Opportunities for professional development and growth.
Dynamic and collaborative work environment.

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