Client Relations Executive

CommonSpirit Health • Omaha, NE

81d

About The Position

CHI Health at Home Infusion Pharmacy is part of an expansive health care network that is committed to providing better patient care, with better outcomes, where it is best received, at home. As a faith-based organization, we are committed to finding new ways to improve the health of our patients and their families and the health of the communities we serve. Rooted in humankindness, our ministry is at the heart of everything we do and can be seen in every patient we touch. We are currently hiring a Full-Time Client Relations Executive to join our team, servicing Nebraska and SW Iowa.

Requirements

• Minimum of one year of related sales experience preferred, preferably in a health care/medical field.
• Excellent sales, customer service, and persuasive abilities; ability to build trusting relationships and gain commitment for referrals.
• Valid Driver's license is required.
• Compliant with appropriate state certification/registration and organizational requirements as necessary.

Nice To Haves

• Bachelor's degree, clinical license, or experience as a Care Transition Nurse preferred.

Responsibilities

• Serve as a field-based business development representative.
• Maintain and grow current market share and identify new sources of business.
• Identify and qualify health care relationships within regional territory, focusing on skilled nursing facilities, assisted living communities, community-based residential facilities, physicians, and other health care providers and hospital systems.
• Educate the community about services offered.
• Develop and maintain relationships with key customer sources through regular contact and follow-up procedures.
• Act as the key contact for client troubleshooting and conflict resolution.
• Develop and maintain accurate data on customer relationships within RSL for each key referral source.
• Communicate daily with branch(es) to provide and receive vital client and patient information.
• Meet or exceed established monthly admission targets as provided by the supervisor and determined by the branch's monthly budget.
• Assist with unbilled revenue and Face to Face as requested by branch leadership.
• Assist facility discharge coordinators in coordinating quality home care services for clients.

Benefits

• Excellent holiday and paid time off plans
• Medical, dental, and vision plans
• Tuition reimbursement for degree-seeking students
• Employer contribution to your 401(k)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Hospitals
• Education Level: Bachelor's degree