Client Relations Coordinator
About The Position
De Mott, Curtright & Armendáriz, LLP is a stable and fast-paced immigration law firm that's passionate about helping people and we're looking for a bright and compassionate Bilingual Client Relations Coordinator to join our Austin office. You'll work in a supportive, professional environment where collaboration and growth are encouraged, and your work truly makes a difference. If you're a people person with a heart for service, a head for problem-solving, and a love for working in a multicultural environment, we want to hear from you. As one of the first friendly faces (and voices) our clients meet, you'll be the heart of our Austin office.
Requirements
- Bilingual in English and Spanish (fluently, please!)
- Friendly, resourceful, and detail-oriented
- Energized by working with diverse communities
- Able to handle confidential information with care
- Confident using Microsoft Office and standard office equipment
- Comfortable juggling multiple responsibilities in a busy legal setting
- Available full-time, Monday to Friday, 8am to 5pm
Nice To Haves
- 6+ months of accounting or payment handling experience
- A Bachelor's Degree
- Strong leadership instincts and critical thinking skills
Responsibilities
- Greeting and guiding clients with warmth and professionalism- on the phone, virtually, and in person
- Scheduling appointments and consultations across multiple calendars
- Handling payments and opening new cases with accuracy and care
- Creating daily reports to help our team stay sharp and on track
- Supporting clients with clear, informed, and compassionate communication
- Flagging urgent issues and helping resolve concerns creatively
- Promoting DMCA values and a positive, collaborative workplace
- Supporting your team and celebrating wins-big and small
Benefits
- Competitive hourly pay (based on experience)
- Full-time stability with lots of room to grow
- Employer-paid medical insurance + optional dental & vision
- Employer-paid life and long-term disability insurance
- 401(k) with employer matching
- PTO, paid vacation, and holiday pay
- A team that supports each other
- A mission that gives your work meaning every single day
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
