Client Relations Agent

Tokio Marine HCC•Columbia, MO

4d•$50,000•Onsite

About The Position

As a Client Relations Agent you will build customer relationships for SuretyBonds.com. This position adds value to the SuretyBonds.com client experience for new business acquisition and renewal business retention. Primary responsibilities include guiding new and existing customers through the surety bond application process, answering customer questions to ensure account accuracy, and closing sales for warm leads generated in-house through our SuretyBonds.com website. What We're Looking For Team players who have internal passion, drive, and work ethic Goal-oriented producers who take pride in delivering tangible results Multitaskers who can prioritize tasks in a fast-paced environment Curious minds with an inherent eagerness to learn and adapt It Would Be Great If You Have These Skills Already Basic data entry Client-facing sales and/or customer service Bachelor’s or Associate Degree (not required) Fluent in conversational Spanish (not required) Missouri Property and Casualty License (not required) All Client Relations Agents must pass the Missouri Property & Casualty Insurance Producer Licensing Exam after being hired and onboarded. SuretyBonds.com pays for training and exam fees. When applying, please note if you currently have a Missouri Property and Casualty License or are ﬂuent in conversational Spanish (neither of which are required for candidate consideration). Your success is our priority. In a world that is rapidly changing, TMHCC enables you to take on opportunities with confidence. At Tokio Marine HCC, we pride ourselves on hiring the smartest, most conscientious people, who want to make a difference no matter their background. And then we give them the support and trust they need. We’re always looking for curious, creative transformative thinkers who want to change the status quo and have a passion for doing the right thing. If this is you, then we want you on our team.

Requirements

Team players who have internal passion, drive, and work ethic
Goal-oriented producers who take pride in delivering tangible results
Multitaskers who can prioritize tasks in a fast-paced environment
Curious minds with an inherent eagerness to learn and adapt
All Client Relations Agents must pass the Missouri Property & Casualty Insurance Producer Licensing Exam after being hired and onboarded. SuretyBonds.com pays for training and exam fees.
Ability to Commute: Columbia, MO 65201 (Required)

Nice To Haves

Basic data entry
Client-facing sales and/or customer service
Bachelor’s or Associate Degree (not required)
Fluent in conversational Spanish (not required)
Missouri Property and Casualty License (not required)

Responsibilities

Explain and promote various surety bond products to clients, ensuring they understand the beneﬁts and requirements.
Help clients complete bond applications and answer questions as needed.
Collaborate with other SuretyBonds.com team members (including underwriters, account managers, and service representatives) to ensure seamless bond processing and customer satisfaction.