Client Relations Admin Assistant

Gradient Inc•Clackamas, OR

1d•Onsite

About The Position

Gradient is seeking a Client Relations Admin Assistant to join our team! In this essential role, you’ll help jump-start our processes and ensure the day-to-day operations run smoothly, making a direct impact on our ability to serve clients with excellence. Who We Are: Gradient began with a simple idea: transportation runs better – and safer – with compliance at the core. Family-owned and operated since 1996, we continue to deliver people, goods, and materials safely to their destinations by helping businesses and operators navigate compliance. We believe safer transportation makes a safer world, which is why our mission is to safeguard both businesses and lives. We are stewards of knowledge and leaders of industry, upholding our economy and protecting our communities through lasting, trusted partnerships. We are dedicated to living our mission and values every day and are looking for a team member who shares the same passion: Never Settle - There is always a way to improve on today, and something amazing we can achieve tomorrow. Share Responsibility - The only way to keep everyone safe is if everyone does their part. Rise Together - Working as a team, a network, and a community, we support the safety and success of our staff and clients alike. Who You Are: You’re energized by helping others and providing excellent customer support. You excel in roles where your attention to detail and dependability truly matter. You’re process-focused, manage tasks well, and naturally step in when needed. Your eagerness to learn and grow helps you succeed in a fast-paced, resilient industry.

Requirements

High school diploma or some college
Excellent written and verbal communication skills
Strong proficiency in Microsoft Office Suite
Aptitude for learning new software
2+ years in an administrative role
Experience supporting external clients and working with vendors
Ability to pass a background check and drug test (including THC)

Responsibilities

Collaborate with internal teams, partners, and vendors while managing communications via phone, email, and fax.
Handle daily tasks such as updating client information, processing invoices and payments, and filing documents digitally.
Manage monthly and quarterly fuel tax processing, prepare USDOT updates, and ensure compliance.
Provide guidance and support to colleagues, following up on various processes and responses.
Engage in continuous learning and training.