Client Project Administrator (Hybrid)
About The Position
At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you’re passionate about developing your career, while helping others along the way, come join the Broadridge team. Broadridge is hiring—and we’re looking for a Client Project Administrator to join our team in Deer Park, NY. In this highly visible role within our Operations and Client Relations team, you will collaborate with clients, internal partners, and external stakeholders to execute and support corporate action distributions to shareholders. You will play a key role in ensuring operational excellence, supporting client conversions and testing, maintaining compliance documentation, and delivering on project milestones. This is an excellent opportunity for a motivated, detail-oriented professional who thrives in a fast-paced environment and enjoys a diverse scope of responsibility. If you are organized, proactive, and eager to make an immediate impact, we encourage you to apply.
Requirements
- Bachelor’s degree (BA/BS) preferred
- 1+ years experience working in a client support position
- 1+ years of experience in Voluntary Corporate Actions preferred
- 2+ years of experience in client relations, project management, or a related role
- Familiarity with DTC’s PBS/CA Web platform is a plus
- Strong analytical and problem-solving skills with the ability to identify root causes and implement long-term solutions
- Excellent written and verbal communication skills
- Strong organizational skills with exceptional attention to detail
- Ability to manage multiple clients, products, and competing priorities effectively is a must
- Self-starter with strong interpersonal skills and accountability
- Ability to work both independently and collaboratively in a team environment
- Strong negotiation and analytical skills
- Proficiency in Microsoft Office Suite
Nice To Haves
- Familiarity with DTC’s PBS/CA Web platform is a plus
Responsibilities
- Serve as a member of the operations team providing corporate action support to 130+ bank and broker client
- Execute shareholder mailings in accordance with issuer requirements and custodial participation guidelines
- Support new client conversions and existing client testing initiatives
- Monitor systems, policies, and procedures; recommend enhancements to improve operational efficiency
- Research and resolve client inquiries through data analysis and logical problem-solving
- Act as a frontline support partner to both clients and internal stakeholders
- Advocate for clients by coordinating across departments to ensure seamless service delivery
- Draft and maintain written requirements, documentation, and procedural updates
- Assist with compliance documentation and business continuity testing efforts
- Participate in client meetings, product demonstrations, and business reviews (both onsite and offsite)
- Develop and strengthen client relationships to promote satisfaction and identify additional service opportunities
Benefits
- Please visit www.broadridgebenefits.com for information on our comprehensive benefit offerings for this role.
- All Colorado employees receive paid sick leave in compliance with the Colorado Healthy Families and Workplaces Act and other legally required benefits, as applicable.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
