Remote Client Planning and Support Specialist

Newport AssociatesSpringfield, IL
1dRemote

About The Position

We are seeking a detail-oriented Client Planning & Support Specialist to assist with coordinating client plans, organizing logistics, and maintaining clear communication throughout the planning process. This role focuses on managing timelines, confirming arrangements, and ensuring a smooth and well-structured client experience from start to finish. This position is ideal for individuals who are organized, proactive, and comfortable working independently in a remote environment.

Requirements

  • Strong written and verbal communication skills
  • Excellent organizational and time management abilities
  • High attention to detail and follow-through
  • Ability to manage multiple tasks and deadlines
  • Comfortable using online systems and collaboration tools

Nice To Haves

  • Background in client services, hospitality, administrative support, or coordination is helpful but not required

Responsibilities

  • Coordinate planning timelines and key milestones for clients
  • Organize scheduling details, confirmations, and related documentation
  • Support logistics related to meetings, events, and associated arrangements
  • Communicate with vendors, partners, and service providers as needed
  • Maintain accurate records using internal systems and tools
  • Provide consistent, professional communication to clients throughout the process
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