Client Partner – X (Formerly Twitter)

MarketStar•Ogden, UT

21h•Hybrid

About The Position

MarketStar is a company with 35+ years of experience generating revenue for innovative tech companies globally through outsourced B2B demand, sales, customer success, and revenue operations solutions. They focus on cultivating career advancements for employees through mentorship, leadership, and career-development programs, and support communities via the MarketStar Foundation. MarketStar has over 3,000 employees worldwide and has been recognized as a top employer. The Client Partner role at MarketStar, located in Ogden, UT, involves representing X (Formerly Twitter). In this hybrid role, the Client Partner will manage partnerships with existing advertisers, ensuring client satisfaction and business objectives are met using the client's advertising platform. The core responsibility is to translate client objectives into high-impact strategies on the platform while consistently meeting revenue goals.

Requirements

Proven track record in sales or account management, preferably in a B2B digital advertising or technology environment.
Strong results orientation with a drive to achieve and exceed targets.
Exceptional client relationship management skills.
Excellent time management and project organizational skills, with the ability to prioritize tasks effectively.
Strong written and verbal presentation skills.
Proficiency with using Microsoft Office and/or Google Suites.
Basic understanding of technology and familiarity with sales tools and CRM systems.
High level of motivation and a proactive approach to work.

Nice To Haves

Able to analyze and interpret data to develop and implement strategic plans is preferred.

Responsibilities

Lead a customer outreach process that will include phone calls, emails, and VC meetings with the intent of building and managing external customer relationships through the onboarding process.
Work with existing customers to build brand awareness and increase their usage and advertising spend on the platform.
Own the full sales cycle from identifying growth opportunities to closing increased commitments with small to mid-size businesses.
Follow best practices for setting up campaigns, including recommended flight durations, budget allocations, and creative strategies, to ensure maximum client success.
Use data to manage, review, and report on pipeline to manager each week, which includes a forecast and plan to achieve targets.
Attain daily, weekly, monthly, and quarterly sales and revenue targets.
Conduct thorough needs analysis and present tailored advertising solutions to clients.
Build and manage both internal MarketStar team and external client counterpart relationships.
Prepare and run regularly scheduled performance reviews monthly/quarterly/yearly with internal MarketStar peers and leadership.
Provide exceptional customer service and support throughout the sales process.
Internally and externally provide customer sentiment insights including product feedback, key industry learnings, etc.
Adhere to advertising policies and guidelines and ensure compliance with internal and external regulations.
Maintain accurate records of all sales activities and client interactions in the CRM system.
Stay up-to-date with industry trends and competitor activities to identify new opportunities.