Client Partner

WongDoody • Seattle, WA

264d • $90,000 - $100,000

About The Position

WongDoody Seattle is looking for a full-time, highly motivated and enthusiastic Client Partner (also known as Account Supervisor) to work on a major retail telecom client. The ideal candidate is a poised, quick-thinking leader and team-player with a dynamic personality. Bonus points if you’re tough as nails, charming as heck, and have a fabulous sense of humor. Do you thrive on growing your client’s business and making it better? Are you famous for your ability to “make friends and influence people”? Do you enjoy inspiring and motivating others? Do you have the confidence to leave your ego at the door? Do you know how to have fun? Then read on for more details.

Requirements

• 5+ years of experience in account management experience within agency or marketing environment. Background in retail and/or telecom category preferred.
• Organizational skills and attention to detail. Ability to handle a large number of projects simultaneously and complete them on time with the highest level of quality.
• Understanding of integrated production and the ability to lead various productions from start to finish.
• Ability to thoughtfully evaluate creative work from both a strategic and execution perspective.
• Excellent verbal and written skills.
• Empathy and drive to grow and inspire your team, and connect with Clients and team members outside your department.
• Confident and persuasive presenter able to thoughtfully convey information to stakeholders at all levels.
• Ability to carefully listen and process input from either Client or Agency and question it to assure validity versus other alternatives.
• Bachelor’s degree in advertising, marketing, communications, or a related field desired.

Responsibilities

• Act as key day-to-day strategic partner and agency point of contact to Clients.
• Keep projects on-brand and on-strategy using brief as north star, supporting both Clients and internal team at brief level as necessary.
• Collaborate internally to find value-add insights/opportunities and solutions to Client needs, including prioritization of workload.
• Be a thought leader on the category and competition and proactively bring new thinking to your Clients and to the team as inspiration.
• Manage development and execution of a variety of retail projects including but not limited to PDF, print and digital deliverables.
• Prioritize and multi-task to facilitate an efficient flow of work for yourself and people you manage.
• Manage at one or two direct reports, regularly providing guidance at brief level, support for escalation, and thought leadership.
• Establish, improve and maintain processes and documents across departments for reference, training, and ongoing improvements.
• Work closely with strategist and creative teams to develop integrated creative briefs.
• Make sure all client expectations and deliverables are met accurately, on time, and with a smile on their faces.
• Support team and contribute to weekly meetings to keep team apprised of changes, and priorities in status meetings, team meetings and weekly training sessions.
• Collaborate closely with manager, and peer level associates on overarching workload, team initiatives, process improvements, etc.
• Report to the AVP regularly keeping them updated, and informed in daily and/or weekly check-ins.
• Proactively identify areas of growth for the agency, including new process recommendations, new business building ideas, and cross-departmental, and cross-agency collaborations.

Benefits

• Salary range of $90k-$100k.
• Great medical, dental and vision insurance.
• 401K with company match.
• Extended holidays.
• Flexible summer hours.
• Volunteer time off.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Bachelor's degree
• Number of Employees: 501-1,000 employees