Client Partner, SAP, Life Sciences

Infosys • Bridgewater Township, NJ

272d

About The Position

Infosys is seeking a Client Partner for the Life Sciences vertical focusing on SAP. The person will lead all client interfaces within the assigned account scope and along with the Senior Client Partner / Group Managers build an account plan for the client management. Usually, the Client Partner handles a single account or part of a large account with a P&L of $30MM to $50MM.

Requirements

• Bachelor's degree or foreign equivalent required from an accredited institution, or three years of progressive experience in lieu of every year of education.
• 11+ years of experience with strong sales/relationship management/account management experience.
• Significant business development and project management experience.
• Experience in the relevant industry/vertical.
• Willingness to travel required.
• Experience in the life cycle stages of SAP services in the life-sciences environment.
• Knowledge and experience with validated environments.
• Knowledge of the SAP suite of products and methodologies required.
• Track record of interacting and building relationships with C-level client contacts.
• Hands-on experience with proposal creation and leading proposal presentations.
• Strong leadership, interpersonal, communication, and presentation skills.
• Wide variety of IT and business consulting engagement experience.
• U.S. citizenship or permanent residency is required.

Nice To Haves

• Knowledge of industry-specific go-to-market solutions.
• Good understanding of industry-specific business issues and drivers.
• Global Delivery Model experience/off-shoring experience required.
• Experience managing large multi-location consulting engagement teams.
• Track record as an Account Manager in a rapidly growing client relationship.

Responsibilities

• Manage client relationships and business development, building a portfolio up to $30-50M.
• Own the opportunity management cycle: Prospect-Evaluate-Propose-Close.
• Collaborate with all delivery stakeholders to ensure fulfillment of commitments to the client.
• Create the account plan, including required relationships, opportunities to be pursued, and price decisions.
• Conduct research and competitor analysis, as well as client presentations, estimation efforts, proposals, and negotiations.
• Collaborate with the Delivery Manager to address people or infrastructure-related issues affecting project delivery.
• Balance different projects running for the client involving different delivery managers or resources.
• Drive revenues from Go-to-market solutions sponsored by the business unit.
• Work closely with the Solutions Leader to build customized solutions pitches for the target account.
• Build an Account Plan detailing relationships required, opportunities to chase, expected revenue, and potential threats.
• Make pricing decisions within the scope of the Master Services Agreement.
• Provide pre-sales proposal support for new business development outside of account scope.
• Provide necessary input for building future alliances with relevant product vendors.

What This Job Offers

• Industry: Professional, Scientific, and Technical Services
• Education Level: Bachelor's degree