Client Partner - Retail Pacific Northwest

Cognizant Technology Solutions•Dallas, TX

64d•Onsite

About The Position

As a Client Partner - Retail (Pacific Northwest), you will play a pivotal role in driving accelerated growth targeting a 2x increase over the next 2 - 3 years for our retail portfolio in the Pacific Northwest region. You will be a key member of the Retail Commercial Team, working collaboratively with internal stakeholders, cross-functional teams, and clients to deliver strategic value and foster long-term partnerships. In this role, you will:

Requirements

15-20 years of industry domain experience with at least 10+ years in account management and business development roles
Experience in managing large, multimillion-dollar client P&L, including reporting and metric assessment
5+ years of Retail in-domain experience with a broad network of contacts
Growing market presence and influence across various social media and marketing platforms
Strong track record of managing different selling contexts, ranging from sales, new sales, sales programs, and existing annuity business
Extensive experience in positioning and selling digital services / solutions
Embodiment of the Cognizant Way to Lead: Leading Self, Leading Others, & Leading the Business
The embodiment of Cognizant's Values of: Work as One, Dare to Innovate, Raise the Bar, Do The right Thing, & Own It

Nice To Haves

10 years of executive selling experience in an industry-relevant consulting firm or professional services account engagement role
Experience in managing large, extensive, global clients involving globally complex deals
In-depth understanding of the client business, technology, and services sales domains to be selling into
Experience in off-shore delivery models and in managing globally dispersed teams
Master's degree in technology, MBA degree, or equivalent experience

Responsibilities

Act as the leader of the portfolio and key account to drive new, renewal, and expanded business opportunities, revenue streams, profitable growth, and client satisfaction for all Cognizant solution portfolios
Regularly reviews portfolio and account performance metrics and client satisfaction with Cognizant senior management, engagement, delivery, operations, and finance teams to optimize account performance
Manage portfolio and corresponding account P&L to meet or exceed specified revenue and profitability targets
Stays current with industry trends, market developments, and technology changes with potential to impact the client's business
Acts as a trusted adviser to clients, builds and leverages C-level account networks, and maintains excellent client satisfaction on behalf of Cognizant
Formulates winning long-term account growth plans through collaboration with multiple Cognizant stakeholders (service lines, innovation teams, partners, business teams)
Drives execution of Cognizant's agenda (i.e., digital / transformation / innovation) into the client's business eco-system
Develops and leverage strategic partnerships and alliances to Cognizant's advantage (e.g., Google, Salesforce, Microsoft, AWS)
Establishes high-level and tactical relationships with all internal Cognizant stakeholders to ensure portfolio/account success (e.g., sales, operations, marketing, on-shore & off-shore delivery)
Consistently demonstrate the Cognizant Way to Lead, which means operating with Personal Leadership (building trust, collaboration, and inclusion), Organizational Leadership (driving vision and purpose, demonstrating a strategic and enterprise mindset, and creating and communicating a bold direction that inspires purpose), and Business Leadership (exemplifying client focus, managing ambiguity with accountability and results, and operating with financial acumen)