Client Partner, Large Customer Sales (Retail)

Reddit•Chicago, IL

56d•Onsite

About The Position

We're looking for an experienced seller to join the Retail vertical of our Large Customer Sales team. As a Client Partner, you will be responsible for forming relationships with key brands and agencies while ensuring they meet their business objectives using Reddit's advertising suite. This role is required to be based out of New York or Chicago.

Requirements

4-7 years of experience in digital media with at least 1-3 years of experience in sales
Experience owning partnerships with complex enterprise Retail organizations
Proven experience managing relationships up through C-level executives
Deep ads industry expertise within relevant verticals, product types, and/or measurement solutions
Deep existing relationships with relevant enterprise Retail brands and their agencies
Subject matter expertise in the social media landscape and native advertising
Experience building and executing long-term account growth strategies
Demonstrated top-performer achievement against sales targets
Ability to lead special projects
BA / BS degree or equivalent work experience

Responsibilities

Proactively manage and deepen relationships with existing advertising partners, both with agencies and directly with clients to drive year-over-year revenue growth
Proactively construct upfront and joint business plans with top clients
Establish mutually beneficial relationships with new clients, educating them on Reddit and the Reddit ads platform
Leverage agency and client direct relationships to identify new buyers of Reddit advertising products
Leverage data from internal and external sources to inform client strategies and pitch proposals
Consistently meet deadlines for all projects, ensuring that clients receive the highest level of customer service
Act as an internal lead by actively volunteering in team meetings and Reddit special projects
Own client meetings from agenda to final presentation, instilling confidence and setting all interactions up for success by appropriately setting client expectations, identifying outcomes, and communicating clear next steps
Act as the primary point of contact for clients to communicate major platform updates, releases, changes, and/or opportunities that will deepen or expand the relationship
Provide strategic, proactive, and consultative advice to clients in order to uplevel and grow the relationship
Persistently explore and uncover the needs of your clients, leveraging deep product knowledge to align their goals with new and unique opportunities on the platform
Collaborate with Account Management and Ad Operations to meet and exceed clients' marketing goals
Shape Reddit's ads product roadmap by aggregating and sharing client feedback and campaign metrics with cross-functional stakeholders
Provide thought leadership and act as a Reddit evangelist with partners and at industry events
Share your industry, client, and product expertise by mentoring and training other team members
Collaborate closely with other Client Partners and Account Managers to craft a cohesive strategy across shared accounts
Build and leverage deep internal relationships, both within your direct team and cross-functionally, working together to deliver on client and business goals