Client Operations Support Specialist

Allied Universal • TX

92d

About The Position

Allied Universal® is hiring a Client Operations Support Specialist. The Client Operational Support Specialist is responsible for providing account-level back office support for recruiting, new hire onboarding functions, licensing, scheduling, and logistics support.

Requirements

• High School diploma or equivalent
• Minimum of one (1) year of administrative, human resources, employee onboarding, and/or classroom instructor experience
• Prior work experience in a dynamic administrative environment
• Excellent organizational skills that include the ability to multi-task and prioritize work
• Strong consultative, analytical, and problem-solving skills
• Ability to communicate effectively with leadership
• Outstanding oral and written communication skills
• Able to concentrate on details, work under deadline pressures, apply sound logic and judgment, and prioritize tasks and responsibilities
• Able to focus and multi-task in an ever-changing environment; successfully handle stressful situations in a calm and professional manner
• Able to effectively manage multiple interactions with diverse personalities and engage them to perform at optimum levels
• Highly proficient and fully functional in all Microsoft Office applications and able to effectively utilize all available office management technology

Nice To Haves

• Associate’s degree or higher in Education, Business, Criminal Justice, Human Resources, Security Management, or a closely related field
• Prior human resources, recruiting, scheduling or logistics experience in a service industry business
• Work experience conducting applicant sourcing, interviewing job applicants, and conducting employee onboarding in a high volume setting

Responsibilities

• Assist with logistics including ordering, cleaning, and distribution of equipment and uniforms; maintain an accurate inventory count to prevent lost equipment, and transportation of deliverance of equipment; ensure equipment is properly tagged and logged for tracking
• Schedule and conduct New Employee Orientation sessions; administer and track compliance of any state required license training utilizing WinTeam compliance and ABI skill codes; distribute and collect union cards (in applicable locations); ensure completion of post-employment offer forms/activity (e.g., new hire onboarding paperwork); issue badges; instruction of basic pre-assignment training lessons and ongoing training including compliance tracking, reporting, and filing
• Work closely with Regional Recruitment Manager to evaluate hiring needs and ensure recruiting activities support for branch hiring needs; utilize iCIMS recruiting software to process new applicants; schedule and interview prospective employees; attend periodic relevant recruitment activities, such as job fairs, recruitment programs, etc. with Regional Recruiter on an as-needed basis
• Assist with building job orders into scheduling systems, ABI and WinTeam; schedule and confirm appropriate supervision and team members for each individual event; practice, promote, and ensure 'Smart Scheduling' using ABI system
• Ensure each position/event is scheduled with qualified and appropriately licensed personnel
• Immediately communicate with the Branch Manager any concerns such as: shortages, failure to schedule, personnel concerns, etc.
• Coordinate with Payroll to ensure changes are completed properly; respond to questions as needed
• Assist with various administrative duties as assigned by the Branch management team, Recruiting and Human Resources, or Regional Vice President
• Coordinate with the Branch Manager the staffing needs for all upcoming events; utilizing work order forms for accuracy

Benefits

• Medical, dental, vision, basic life, AD&D, and disability insurance
• Enrollment in our company’s 401(k) plan, subject to eligibility requirements
• Eight paid holidays annually, five sick days, and four personal days
• Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees