Client Operations & Servicing Associate

PIMCO • Austin, TX

49d

About The Position

PIMCO is a global leader in active fixed income with deep expertise across public and private markets. We invest our clients’ capital across a range of fixed income and credit opportunities, leveraging our decades of experience navigating complex debt markets. Our flexible capital base and deep relationships with issuers have helped us become one of the world’s largest providers of traditional and nontraditional solutions for companies that need financing and investors who seek strong risk-adjusted returns. Since 1971, our people have shaped our organization through a high-performance inclusive culture, in which we celebrate diverse thinking. We invest in our people and strive to imprint our CORE values of Collaboration, Openness, Responsibility and Excellence. We believe each of us is here to help others succeed and this has led to PIMCO being recognized as an innovator, industry thought leader and trusted advisor to our clients. Position Description The Client Reporting team serves as a central operational liaison, focusing on oversight, client servicing, operational efficiency, and relationship management. The team collaborates cross-functionally to identify client needs, translate them into effective solutions, and execute accordingly. Responsibilities include supporting operations-related projects aimed at enhancing external communication, optimizing reporting, addressing client operational or trade-related inquiries, and creating operational efficiencies. The Client Reporting Associate ensures that all aspects of operational servicing are managed effectively while identifying opportunities to enhance processes and mitigate risks. This role requires collaboration within a small PIMCO team and coordination with several departments, including Client Management, Product Management, Portfolio Management, Legal, Compliance, Funds Administration, Analytics, Performance, and Operations. Location Newport Beach, CA , Austin, TX, or New York, NY

Requirements

• Minimum of a bachelor’s degree, preferably in an numerate subject
• 3 years of professional experience in the financial markets, preferably with a focus on fixed income.
• Working or academic knowledge of economics, fixed income fundamentals, fixed income analytics, and/or portfolio management.
• Excellent verbal and written communication, facilitation, and interpersonal skills, with the ability to engage effectively across all levels of the organization.
• Quick learner, adaptable to new processes, concepts, and skills.
• Highly motivated self-starter with the ability to work both collaboratively and independently.
• Demonstrated competence in strategic, analytical, conceptual, and innovative thinking, including the ability to synthesize and analyse data.
• Ability to multitask and thrive in a demanding, fast-paced environment while managing multiple competing priorities and projects with high-quality output.
• Proven ability to navigate unstructured processes and manage responsibilities across multiple concurrent projects and competing demands.
• Foster a positive work environment and culture for all employees, building a strong team by cultivating relationships and demonstrating how individual contributions impact overall project success.
• Participate in client lifecycle stages and share ownership of key implementation decisions.
• Proactive in outreach and follow-ups.
• Ability to provide constructive feedback on new products, collaborative teams, or processes we adopt.
• Diligent in tracking data related to completed work.

Responsibilities

• Overseeing and managing all operational aspects of client servicing and relationship management.
• Working directly with clients, brokers, and custodians.
• Collaborating with Client Management to address client reporting needs and overseeing our outsourced reporting team.
• Maintaining responsibility for recurring client tasks on monthly, quarterly, or annual schedules.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 1,001-5,000 employees