Client Onboarding Specialist

Impact Clients

73d • $3,000

About The Position

We’re looking for a full-time evening shift Onboarding Specialist to join our fast-growing team at Richard Yu’s online education company. Our mission is simple: help everyday people launch impactful online digital arbitrage businesses that transform lives—starting with their own. If you’re someone who loves mentorship, thrives in a high-performance environment, and wants to make a real difference in people’s lives, keep reading.

Requirements

• Must be able to commit to the hours of 1pm - 10pm EST Mon-Fri.
• Fluent, accent-neutral English speaker.
• Strong communication/interpersonal skills.
• Proficient or knowledgeable about tech stack (Loom, Slack, Zapier, Calendly, GSuite, CRM, etc.) or willing to learn quickly.
• Ability to handle fast-paced environments, multiple clients, and changing priorities.
• Willingness to grow with the company long-term (3+ years).
• Open to feedback and constructive coaching.

Nice To Haves

• Sales background.
• Experience in coaching or mentoring.

Responsibilities

• Conduct new onboarding calls daily to welcome new students.
• Ensure a smooth transition process between the sales rep and yourself and then between yourself and the coaching team.
• Help innovate products by creating and producing new video trainings/worksheets to deliver a world-class onboarding experience.
• Report daily on multiple communication channels (Slack, text message, spreadsheets, etc.).
• Maintain high attention to detail and compliance with standard operating procedures.
• Innovate new, more efficient SOPs to ensure the Fulfilment Team hits their KPIs.

Benefits

• Remote work opportunity.
• Full-time employment.
• Base salary of $3,000 USD/month.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level