Client Monitoring Field Specialist

Conduent State Healthcare, LLC

38d•$16•Hybrid

About The Position

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day. Join Conduent as a Client Monitoring Field Specialist and help support participants across your assigned region in Louisiana. This role requires daily travel and in-person visits to monitor services and ensure program requirements are met. You will complete about 10 in-person visits per day, update client records, and report any participant changes or concerns. This position is ideal for someone who works well independently, stays organized, and manages time effectively. At Conduent, we want you to be yourself. We recognize that everyone is different and that how people want to work and deliver at their best is different for everyone, too. In this role, you can expect the following working conditions: Hybrid work: Work in a way that allows you to work from home during portions of your week and have time onsite to connect with other team members and business leaders. At Conduent, we are one team, one mission. We understand that our success is directly related to the success of our associates. We strive to create a culture where you can: Bring your authentic self to work Grow and thrive, both personally and professionally Make a difference with our clients, in our communities, and with the millions of people we support When you join Conduent, you are engaged in creating the future - both our company’s and your own. With more than 60,000 associates across 24 countries, we will provide you the opportunity to grow with a team of people who will challenge and inspire you to be the best!

Requirements

High school diploma or GED
Available to work Monday–Friday, 8:00 AM – 5:00 PM
Able to travel 75% daily within assigned region, and work from home 25%
Valid Louisiana driver’s license and auto insurance
Basic Microsoft Office skills (Outlook, Teams, Word)
Strong communication and organizational skills
Ability to work independently and manage multiple tasks

Nice To Haves

At least one year of experience working with older adults or individuals with disabilities
Knowledge of healthcare or Medicaid programs

Responsibilities

Travel daily within your assigned region (75% travel).
Complete in-person monitoring visits.
Enter information into the client database.
Document participant updates, issues, and outcomes.
Complete Elder and Adult Protective forms when needed.
Follow required timelines and procedures.

Benefits

Health and Welfare Benefits: Our health and welfare benefits can be tailored to fit you and your family's needs and start on the first day of employment.
Retirement Savings: We will support you as you save for your future.
Employee Discounts: We offer you access to a vast selection of global, national, and local discounts on merchandise, services, travel, and more.
Career Growth Opportunities: We help you thrive, so together, we can grow. We provide opportunities to advance your career with a vast portfolio of businesses and a global footprint.
Paid Training: Earn while you learn and continue to grow with access to award-winning learning platforms throughout your Conduent career.
Paid time off: We provide attractive paid time off packages designed for you to enjoy your life away from work.

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