Client Marketing Coordinator

AXS•Los Angeles, CA

53d•$20 - $27

About The Position

AXS connects fans with the artists and teams they love. Each year we sell millions of tickets to thousands of incredible events – from concerts and festivals to sports and theater – at some of the most iconic venues in the world. Since our founding in 2011, we’ve consistently pushed the industry forward and improved experiences for fans, making it easier than ever to discover events, find the perfect seats, and enjoy unforgettable live entertainment, and we continue to lead the evolution of our industry today. We’re passionate about improving the fan experience and providing game-changing solutions for our clients, and we’re always looking for smart, motivated people to help make it happen. Bring your enthusiasm, your big ideas, and your desire to team up with some of the best and brightest in technology and entertainment. AXS is seeking a Client Marketing Coordinator II to join our team in Los Angeles, CA. The Client Marketing Coordinator II assists the Marketing Services and Digital Services teams in creating and deploying email campaigns, managing pixel implementation, collaborating with more senior team members to troubleshoot data issues with the data team, and providing data analytics support for internal and external clients.

Requirements

AA/AS Degree (2-year) (BA/BS Degree Preferred)
2-4 years of experience as an email coordinator, email specialist, or digital specialist working on web-based campaigns
Experience with project management software for organization
Strong working knowledge with an ESP (Campaigner, Exact Target, MailChimp, Salesforce)
Strong working knowledge of Photoshop, Illustrator, and basic HTML / CSS / JavaScript or similar programs for web-based projects
Proficient with Microsoft Office Suite
Great communication skills
Organization skills with the ability to pivot from the Supervisor's direction
Ability to work in a fast-paced and deadline-driven environment

Nice To Haves

Working knowledge of the entertainment ticketing industry

Responsibilities

Compose, create, and deploy transactional email campaigns to ticket purchasers regarding event status updates
Implement pixels by client request, writing and submitting clear tickets to ensure that needs are met. Includes communicating client expectations around the implementation of their pixels and assisting with troubleshooting when needed
Support with producing and executing digital components of various AXS.com initiatives, including e-campaigns, homepage takeovers, waiting room layouts, and custom-branded event pages
Regularly maintain departmental reporting and assist with creating dashboards for tracking KPIs
Collaborate with team members to brainstorm strategies and generate new ideas